Live Calls — Real-Time AI Agent Monitor (IntellForge + ClearIQ)
Live calls
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Select a call to view its live transcript and account.
Pending Proposals — Resolve Portal & Voice Agent
Pending Proposals
Source
Date
Account
Name
Balance
Down
Monthly
Term
Email
Status
Actions
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Resolve Portal — Pending Proposals
Resolve Proposals
Submitted
Account
Name
Down
Monthly
Term
Waiver
Status
Decided by
Actions
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Client Voice Numbers & Agents
Each inbound SignalWire DID is mapped to a client so calls pick up the right agent name, voice, and greeting automatically. The DID is what the SignalWire answer webhook uses to route.
Toggle which channels are permitted for each account status. Voice agent and email blast read this matrix to decide whether an account is contactable; a change here takes effect on the next call / blast. Per-account do_not_* overrides still apply on top.